Privacy policy
Your privacy matters.
This Privacy Policy explains how The Golf Shot collects, uses and protects personal information when you visit our website, place an order or contact us.
By using this website, you agree to the practices described in this policy.
01 Information we collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Billing address
- Delivery address
- Order information
- Payment-related information processed through our payment providers
- Messages or enquiries sent through our contact form, email or WhatsApp
When you use the website, we may also automatically collect technical information, such as:
- Your IP address
- Browser and device information
- Pages visited and how you use the website
- Information collected through cookies and similar technologies
02 How we use your information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery
- Send order and service-related communications
- Provide customer support
- Respond to your enquiries
- Improve the website and shopping experience
- Prevent fraud or misuse
- Comply with legal and regulatory obligations
03 Payments
Online payments on our website are processed securely by our third-party payment provider: Payfast.
When your payment is processed by an external payment gateway, your full card details are entered with and handled by that provider. The Golf Shot does not intentionally store customers’ full payment-card details on its own website.
Payment providers handle your information in line with their own privacy policies and security standards.
06 How we protect your information
We use reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.
However, no website or online system can be guaranteed to be completely secure, so we cannot guarantee the absolute security of information transmitted to or through the website.
07 How long we keep information
We keep personal information only for as long as it is needed for the purposes it was collected for, including:
- Processing and managing orders
- Customer support
- Accounting and tax requirements
- Meeting legal obligations
- Preventing fraud
When information is no longer needed, we take reasonable steps to delete it or make it anonymous.
08 Your privacy rights
In line with applicable South African law, including the Protection of Personal Information Act (POPIA), you may, where applicable, ask us to:
- Give you access to the personal information we hold about you
- Correct or update your personal information
- Delete your personal information, where we are legally permitted to do so
- Stop certain types of processing, where you have the right to object
- Explain how your personal information is used
To make a request, please contact us using the details below. We may need to confirm your identity before responding.
09 Third-party websites
Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.
10 Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11 Contact us about privacy
If you have questions about this Privacy Policy or the personal information we hold about you, please contact us.
- +27 76 838 0606